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Customer Relationship Management

Home » Topics » General SCM » Customer Relationship Management
  • May 5, 2025
    By Brady Thames, EVP of Sales & Marketing, TA Services

    Six Ways Relationships Drive Success in Logistics

    Logistics professionals must go beyond just managing freight; they must learn each customer’s business inside and out.

  • On demand webinar notags 5
    April 29, 2025
    By Descartes

    Beyond the Route: How Heartland Coca-Cola Elevated Fleet Visibility for Maximum Impact

    If your goal is to increase fleet efficiency, control costs, and enhance service reliability, this discussion will provide the strategies and real-world applications needed to stay ahead. Join us to hear how Heartland Coca-Cola built a more agile, resilient, and profitable fleet operation.

  • On demand webinar notags 5
    April 10, 2025
    By Descartes

    Securing Last-Mile Deliveries

    This webinar is designed for building supply distributors seeking to move from reactive operations to proactive, digital-first logistics. Attendees will walk away with actionable insights to prevent theft, resolve disputes, and meet customer demands without straining their teams. 

Read More
  • Upcoming   descartes   may 29 2025
    April 1, 2025
    By Descartes

    Modernizing the Mile: US Foods Builds a Smarter Future for Daily Planning

  • Manhattan nyc traffic istock 966404998
    March 10, 2025
    By Bloomberg

    NYC Congestion Tolling Gains Ground with City Residents

  • Nikola truck bloomberg 391434733
    February 20, 2025
    By SupplyChainBrain

    Electric Semi-Truck Maker Nikola Files for Bankruptcy

  • Usps package delivery istock 1168852003
    February 18, 2025
    By SupplyChainBrain

    USPS Head Who Oversaw Sweeping Cuts Set to Step Down

  • Jcpenney department store istock 1222067640
    February 13, 2025
    By SupplyChainBrain

    JCPenney Announces Store Closures Across Eight States

  • Cocoa bean fermenting istock  narong khueankaew  1456813494
    February 12, 2025
    By SupplyChainBrain

    Cocoa Shortage Will Squeeze Chocolate Makers in 2025

  • Egg prices grocery store file photo ok to use
    February 11, 2025
    By SupplyChainBrain

    U.S. Grocery Stores Cap Egg Purchases as Shortage Continues

  • Norfolk southern derailment creative commons ok to usejpg
    February 5, 2025
    By SCB Managing Editor Helen Atkinson & Senior Editor Nick Bowman

    Two Years After East Palestine Disaster, Fight for Rail Safety Continues

  • Waffle house istock 1355658787
    February 4, 2025
    By SupplyChainBrain

    Waffle House Adds Egg Surcharge as Avian Flu Outbreak Continues

  • February 3, 2025
    By Danielle Agnew, Vice President, Strategic Partnerships, CJ Logistics America

    On-Time, In-Full: A Guide for Shippers Who Want to Avoid Retailer Fines

Read More

White Papers

  • Ttr  thumbnail for supply chain workforce survey (1)

    What Do Supply Chain Workers Really Want? The Survey Results Are In

    March 1, 2025 | Total Talent Resources
  • Sp report thumb a rep white house 595x841 v1a

    2024 US Election: A Republican White House Emerges. What’s Next for the Auto Industry?

    November 15, 2024 | S&P Global Mobility
  • Copy of scb q4 24 cognizant fsr thumb

    How to Drive Customer Experience Back Into Your Supply Chain

    November 15, 2024 | Cognizant
More White Papers

Blog Posts

  • Textile fiber sourcing apparel istock michael piepgras 1279020142
    March 3, 2025
    By Amit Gautam, SCB Contributor

    Tackling the Traceability Gap: Enabling Full Transparency in Fashion’s Supply Chain

  • Computer cloud technology istock  blue planet studio  1254718662
    January 3, 2025
    By Dijam Panigrahi, SCB Contributor

    How Tech Innovation Is Modernizing Product Repairs in the Supply Chain

  • Sustainability istock 1367511858
    December 10, 2024
    By Johannes Panzer, SCB Contributor

    How Retailers Resolve the Sustainability vs. Cost Dilemma in E-Commerce Home Delivery

  • Port of seattle istock 957609674
    June 25, 2024
    By Trenton Chen, SCB Contributor

    How Shipment Visibility Is Enabling Freight Forwarder Growth and Customer Loyalty

  • Retail technology data istock
    June 6, 2024
    By Nicola Kinsella, SCB Contributor

    The Trillion-Dollar Problem for Retailers: Not Having Clean Data

Read More

Authors

  • Helen Atkinson, Managing Editor
  • Richard McNish, General Manager, Descartes
  • Sender Shamiss, SCB Contributor
  • Dan Greenall, SCB Contributor
  • Mark Brewer, SCB Contributor
  • SupplyChainBrain
More Authors

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