Efforts by retailers and e-commerce brands to implement environmentally friendly home-delivery initiatives are frequently butting up against consumers’ financial constraints. 

How does a business get the word out about its good deeds, without succumbing to the practice of empty corporate “virtue-signaling”?

The Merchant Payments Coalition estimates that swipe fees have increased by 50% since the pandemic, and hit a record $172 billion in 2023.

According to the lawsuit, when customers complained about slower delivery times, Amazon intentionally misled them to believe it was a coincidence.

Thanksgiving spending is expected to rise by 1.8% year-over-year, followed by a projected 2.8% bump for Black Friday, and then a 3% increase in Christmas sales.

It's currently unclear whether the attack impacted Blue Yonder clients in the U.S., including Albertsons, Kroger, Proctor & Gamble and Anheuser-Busch. 

In this special report, S&P Global Mobility looks at issues specific to the auto industry and how the election outcome will impact issues important to the auto industry.

Customer experience, or CX, has become the focus of much corporate attention, but it’s still rare to see it directly related to supply chain operations in B2B commerce. It’s critical to keep the customer experience in mind throughout the lifecycle of a customer order transaction.

Amazon says that the MK30 drones can fly twice as far as its previous models, are 50% quieter, and can fly in rainy conditions.

If the agency finds that the system poses enough of a safety risk, it could potentially order a full recall of all vehicles that use the software.